Shipping policy

Shipping Policy

Thank you for shopping with A Better Way Pet Care — Your Online Health Food Store for Pets!

Processing Time

All orders are processed and shipped within 1-2 business days of receiving your order. Orders are not processed or shipped on weekends or holidays.

Free Shipping

We are pleased to offer FREE standard shipping on all orders over $100 within the contiguous United States.

Shipping Rates & Delivery Times

Shipping rates and estimated delivery times are calculated at checkout based on your location and the size of your order. We ship using multiple carriers depending on the package, including USPS, UPS, and FedEx, to ensure the best delivery experience for you.

Shipping Area

We currently ship within the contiguous United States only. We do not offer international shipping at this time.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us as soon as possible at 661-948-3939 so we can work with the carrier to resolve the issue promptly.